Create, Build and Conduct Video Conversations

Overview

Remesh Video allows you to bring face and voice to your research by conducting 1:1 and group interviews and collect deeper qualitative insights. Whether used on its own or alongside Live and Flex, Remesh Video makes it simple to connect, moderate, and uncover insights—faster.

Creating and Building your Video Conversation is the first step to successfully conducting your Remesh interviews with participants. 

Included in this Article

1. Creating Your Video Conversation
2. Building Your Video Conversation
   1. Basic Details
   2. Schedule
   3. Audience
   4. Discussion Guide
   5. Segments
3. Moderating Your Video Interview
4. Ending Your Interview

Creating Your Video Conversation

1. Click the Blue “+” button in the platform.
2. Select Video.
3. Enter Conversation Name Note: Conversation Name is for internal use and participants will not be able to see this. This section can be used for P.O. numbers for easy tracking of projects
4. You can choose any team that you’re a member of will appear on the list and can be selected. Note - unlike other Conversations, you are not able to create Non-Billable or Private Video Conversations.
5. Select your use case from the drop-down menu. (optional)
6. Click Create.

Building Your Video Conversation

Building your Video Conversation allows you to change your settings and outline content that you would like your participants to see. The following detail the sections you will pre-program during the build phase.

Basic Details allows you to program a welcome screen that participants will see when they join your Video Conversation. Along with choosing your language settings, and programming an optional introduction message. You can read more about the different elements of the Basic Details page here.

2. Schedule
You can schedule up to 10 Interviews within each Remesh Video Conversation. Each Interview can support up to 25 participants. You'll have the ability to analyze this data together, so scheduling interviews on the same topic within one Conversation will make analysis simple. 
 On the Schedule page, you will Simply click Add Interview, complete the details about your Conversation then click Save.

3. Audience
Remesh Video currently does not support our Recruit option as you are setting up your audience. Email Invitations are currently only supported if you are conducting one Interview one participant. Complete the options on the first page and click submit to see your custom action items on the next page.

The following page will be customized to your selections. If you selected No to unique links, you will see one generic link per Interview that you can share with your participants. If you selected yes to Unique Links you will need to download a template with your Unique Links. Links will include an identifier for the Interview that the Participant has been assigned. Each unique link will be assigned to a participant you are inviting, and you will share a unique link with each participant outside the platform.

Lastly, you can change your audience settings on the Advanced tab. You can read more about these settings here.

4. Discussion Guide
You can create a Discussion Guide with pre-programmed questions to ask your participants before or after you conduct a Video interview with them. 

• Onboarding Poll Questions - Single or Multi Select Polls used to collect quantitative data before you conduct your video interview.
  • Can program termination and show logic.
  • Can be used to program Segments.
  • Read more about Onboarding Polls here!
• Pre-Interview Questions - Collect data or share text, images or videos with participants before your Video interview using any of our question types!
• Post-Interview Questions - Collect data or share text, images or videos with participants after your Video interview using any of our question types!

5. Segments

Create Segments to cut your data as you are analyzing your Conversation. You can read more about Segments and how to create them here!

Moderating Your Video Interview

Once you've created and built your Video Conversation, you can begin preparing to conduct your Video Interviews.

• Publish your Conversation when you know that the Conversation will be conducted at the time that you have outlined, and you have your settings outlined.
• Once 10 minutes before the Conversation start time has passed, you can navigate to the Live page to see the Onboarding Polls and Pre-Interview questions and monitor the number of participants who have accessed their link. At this point, you will also be able to join the Video Interview.
  
• Navigate to the Video Interview page and click Join when you are ready to begin your Video Interview. You will see some terms that you will need to agree to before proceeding.

• You will now see the Video Interview page. Click Record to begin recording and begin letting in Participants when you are ready. You will receive a notification when Participants click the button to join your Video Interview. Choose when you are ready to let Participants in.

• Once Participants have entered the Video Interview, you will have a few settings at your disposal. 
  • Chat with Participants. Send chat messages to the participant group.
  • Manage Participants. Mute participants, turn off their camera, or remove them from the call by clicking the three dots next to their name.
    
• To begin your Video Interview, simply click the unmute button and begin asking questions of your audience!

Ending Your Interview

When your Video Interview has finished, click End Interview. If Post-Interview questions are programmed, ending the interview will end the Video portion for participants and take them to Post-Interview questions. If you have additional Video Interviews programmed, navigate to the Video Interview tab and join these from the same location.

What's Next?

Once you've completed and ended at least one interview, you can access our suite of Analysis tools!