Participant Experience

Overview

Participants access a Remesh conversation via a link found on the Audience page of your Conversation. This article focuses on the Remesh Live experience and can be used as a way for researchers to better understand what their participants will experience through the Conversation. If you are looking for a how to guide that can be shared with participants, you can find that here.

Included in this Article

1. How it Works
2. Best Practices
3. Remesh Live Participant Experience Appendix
4. Remesh Flex Participant Experience Appendix
5. Frequently Asked Questions

How it Works

Once Participants click a link for a published Live Conversation, they will first see a welcome screen. If it is more than 7 minutes before the start time, they will see a welcome screen letting them know to return 7 minutes before the start time.

Best Practices

• To get a preview of what your Conversation and Discussion Guide will look like from the participant perspective, we recommend checking out our Practice and Demo feature!
• Below you will find an overview of what screens participants will see in different scenarios throughout their experience. You can also see the participant experience for specific question types here.

Remesh Live Participant Experience Appendix

Description	Participant View
Participant link is clicked before researcher publishes Conversation
Participant link is clicked and they are not able to join the Conversation either because a quota was met or the maximum number of participants set was met.
Participant link clicked and they are not able to join the Conversation because their unique link had been accessed on a different device.
Participant link clicked after conversation is published. Participants can access a Live Conversation and complete onboarding polls 7 minutes before the start time.
After clicking get started, participants see terms and agreements, introduction message and onboarding polls
Participants will see a waiting room if they arrived early, or the option to join the Conversation if they arrived on time.
If no messages have been sent by the researcher yet, the participants will see this message. This message will disappear once the moderator begins sending questions.
Participants will see the researcher's messages on the left and their responses on the right. Each question will have a timer associated with it.
If a participant submits their response early, they'll see this message.
If a participant does not respond to a question, they will see this message.
Participant can access their cookie settings by clicking the menu on the left, and turn on and off their audio reminder by clicking the speaker icon on the right.
Participants can also click "See More" to look at a subset of the responses after voting, they are not able to do any analysis on the data
The researcher has ended the Conversation.

Remesh Flex Participant Experience Appendix

Description	Participant View
Participant link is clicked before researcher publishes Conversation
Participant link is clicked and they are not able to join the Conversation either because a quota was met, the participant was terminated, or the maximum number of participants set was met.
Participant link clicked and they are not able to join the Conversation because their unique link had been accessed on a different device.
Participant accessed the link, the Conversation has been published, but the start time has not yet arrived.
Participant accessed link at the designated start time.
After clicking get started, participants see terms and agreements, introduction message and onboarding polls
Participants will see this screen after completing their onboarding polls and before entering the Conversation.
Participants will see the researcher's messages on the left and their responses on the right. They will also have a progress bar across the top along with the percent of the Conversation they have completed.
Participant can access their cookie settings by clicking the menu on the left
The researcher has ended the Conversation.

Frequently Asked Questions

• Once I've Published my Conversation can I edit my Maximum number of Participants?
  If your Conversation is Flex, then yes you can edit the maximum until the Conversation closes. If your Conversation is Live then you will not be able to edit the maximum while the conversation is published.