Overview
On the Schedule page, you can set the date, time, and a maximum number of participants for your conversation. The image below is an example of a Live Conversation schedule page, Flex will look slightly different as it has an end time.
Included in this Article
- Billable vs Non-Billable
- Max Number of Participants
- Planned Duration
- Date
- Start Time
- End Time
- Frequently Asked Questions
- What's Next?
Billable vs Non-Billable
From this page, you can adjust your conversation from Billable to Non-Billable.
Billable: when you are utilizing the platform for research and you intend to analyze your findings. Billable conversations indicate that you will be billed for the conversation and help our Customer Success team follow up and provide assistance when needed.
Non-Billable: A Non-Billable conversation can be used to demo, practice or test the Remesh platform. There is not a limit to the number of Non-Billable conversations you can create. Non-Billable conversations have a maximum of 25 participants.
If you no longer need to utilize the Conversation you created to glean findings or your project has been cancelled, you can change your purpose from Billable to Non-Billable. If you are utilizing our Recruitment or Research Services, you will also need to get in touch with that team as well.
Max Number of Participants
This will set the maximum number of participants able to join the Conversation. Participants enter the conversation on a first come first serve basis. Once this maximum number has been reached, other participants will be turned away from the Conversation. If you have specific quotas you would like to take into account for your Live conversation, you may be interested in setting up Quota Targeting.
- If you are using Remesh services for recruitment, this number will be 110% of your purchased sample size to account for a 10% buffer (so if n=100, the max cap should be 110.)"
This number cannot be adjusted once a Live conversation is published, but it can be adjusted once a Flex conversation is published.
Planned Duration (Live Only)
Your planned duration for a Live session will dictate the pacing guide, indicating to the moderator if they are ahead or behind schedule based upon how much content is planned in the Discussion Guide. Your Live conversation has a one hour grace period after the scheduled end time, after which the conversation will automatically end.
Date
This is the date you plan to begin engaging with participants and collecting data.
Start Time
This is the time you intend to begin collecting responses from participants.
End Time (Flex Only)
The end time of a Live conversation will be dictated by the Planned duration, for Flex conversations you will in put the time you would like the Flex conversation to close. You can adjust this time while the Flex conversation is collecting responses but once the Flex has ended the end date cannot be adjusted.
The date, time, and the maximum number of participants fields are required to be filled out before you can run your session. You will have the ability to edit this information up until the Conversation has been published, and changing this information will not change the participant link.
The date and time will automatically be converted and shown to participants in their local time zone.
Frequently Asked Questions
- Once I've Published my Conversation can I edit my Maximum number of Participants?
If your Conversation is Flex, then yes you can edit the maximum until the Conversation closes. If your Conversation is Live then you will not be able to edit the maximum while the conversation is published. - What should I do if I don't want a maximum number of participants?
Set the number to the highest possible: 1,000 for Live or 5,000 for Flex.
What's Next?
Keep programming your Conversation by completing your Basic Details and Schedule, then get started on your Discussion Guide! If you are recruiting participants without the help of the Remesh team, begin working on recruitment as well.