Please note that Remesh Video is slated to be released Monday, April 7th!
Overview
Remesh has three product offerings: Live, Flex and Video. In this guide you can find an overview of the difference between these offerings and when we recommend using each.
Included in this Article
- Remesh Live
- Remesh Flex
- Remesh Video
- Comparison
- When to use Remesh Live
- When to use Remesh Flex
- When to Use Video
- Additional Features to Consider
- Frequently Asked Questions
Remesh Live
Connect with your audience live, pivot as new insights emerge, and ditch groupthink, focus group logistics, and moderation hassles for real-time insights.
Remesh Flex
Connect with your audience on their terms, overcoming time zones and packed schedules. Provide total flexibility with a refreshing participant experience.
Remesh Video
Conduct video research on its own or connect it with your Live and Flex Conversations, ensuring a seamless flow of participants and data—all within Remesh.
Comparison
| Live | Flex | Video | |
| Capacity | 1000 participant capacity | 5000 participant capacity | 10 Interviews per Conversation 25 participants per Interview |
| Recommended Duration | 30-60 minutes | 10-20 minutes | 30-60 minutes |
| Conversation Pacing and Timing | Participants have designated amount of time to respond to questions programmed by moderator | Participants respond to questions at their own pace with no time limit | Participants respond asynchronously to Onboarding and Pre-Interview questions, then respond in real time via video |
| Participant Experience | Participants will access the Conversation simultaneously over the span of 30-60 minutes and respond to questions in tandem. | Participants will access the Conversation asynchronously and complete the questions at their own pace independently. | Participants access the Onboarding and Pre-Interview questions asynchronously before joining an Interview. After the Interview has ended, they will answer Post-Interview questions asynchronously. |
| Ask Opinion Voting | Participants vote in Ask Opinion questions until the programmed time runs out | Participants vote in Ask Opinion questions up to 10 times per question | If you program pre- or post-interview Ask Opinion questions, participants vote in Ask Opinion questions up to 10 times per question |
| Moderation | Requires a moderator to engage with participants through duration | No moderator required, but we recommend monitoring your Conversation via our Summary Page | Requires a moderator to engage with participants through duration |
| Edits after launch | Real-time probing and live discussion guide editing | Limited edits can be made to discussion guide after Conversation starts | Limited edits can be made to Onboarding, Pre-Interview, and Post-Interview questions after Conversation starts. |
| Real-time Analysis | % Agree metric and Analyze panel calculate in real-time in addition to in-progress exports | % Agree metric and Analyze panel calculated after Conversation has ended. In-progress exports | In-progress exports and Onboarding/Pre-Interview analysis. Video analysis tools unlocked after each Interview has ended. |
| Quotas | Quota Targeting, provides priority entry to participants that meet your set criteria | Quota Capping, turns away participants after your set quotas have been met | Not available at this time. |
| Onboarding | Participant Onboarding Polls | Onboarding Polls with added Onboarding Logic capability | Onboarding Polls with added Onboarding Logic capability. |
| Display Logic | All participants will see visuals simultaneously, no display logic | Display logic/sequential monadic exercises can be programmed | No display logic |
| Ending a Conversation | Once a Live Conversation has been ended, it can be converted to a Flex | Once a Flex Conversation has ended, it can be reopened for 24 hours. After 24 hours has passed, the Conversation can lo longer be reopened. | Once an individual Video Interview has been ended, it can no longer be reopened. Once a Video Conversation has been ended, it cannot be reopened. |
| Analysis | Access to Remesh's post Conversation Analysis tools after Conversation ends. | Access to Remesh's Video Analysis tools and post Conversation Analysis tools. | |
When to use Remesh Live
We recommend conducting a Live Conversation if you want to engage with your audience in real-time and pivot in the moment. Examples include:
- Brainstorming and idea generation with a group. The ability to follow up on participant comments allows you to creatively brainstorm ideas quickly with a large group.
- You want to get quick feedback or compare ideas or concepts. You can often walk away from a Live Remesh Conversation with an idea of next steps and how your audience feels.
- Engaging with employees who are burnt out on surveys. The Live experience is much different and more engaging than a traditional survey.
- Building trust with employees. Adding on-the-fly messages and targeted probing questions can build trust and help employees feel heard.
When to use Remesh Flex
We recommend Remesh Flex in situations where it may be challenging to get all participants to access at the same time. Examples include:
- Participants are across multiple time zones. Participants can easily access a Flex Conversation when convenient to them.
- You are targeting a challenging participant group such as doctors or hourly workers. Flex requires less time commitment as well as the flexibility of sharing responses at their own pace.
When to use Remesh Video
We recommend conducting a Video Conversation if you want to follow up with a smaller group of participants. Examples include:
- Conduct an initial Live of Flex Conversation gathering feedback on a topic, then follow up with a smaller group of participants and invite them to a Video Conversation to gather even deeper insights.
- Conduct a video focus group with key stakeholders to understand organizational perspectives.
- Conduct in-depth-interviews with individual consumers, incorporate those changes into refining your concepts, then collect feedback at scale with a Flex conversation.
Additional Features to Consider
You may want to utilize our additional features in tandem with your Live, Flex or Video Conversation.
Merge
Merge up to 10 Live or Flex Conversations and analyze all your data in one place.
Convert
Convert your Live Conversation to continue collecting data as a Flex.
Multi-Language Conversation
Conduct one Remesh Live or Flex Conversation in multiple languages
Import Data
Import external data to analyze alongside your Remesh data.
Frequently Asked Questions
- Will Remesh save a participant's progress if they leave and return to a Flex conversation?
If a Participant returns to a Flex participant link within 24 hours in the same browser, their progress will be saved. After 24 hours if they return to the link in the same browser, they will start again at the beginning but their responses will still be captured.