Analyze data while it is being collected

Overview

Whether you are conducting a Live or Flex Conversation, you are able to analyze data while it is being collected. Moderators are able to access these tools from the Live page indicated by this icon and Observers can access this space from their observer link.

During a Flex Conversation, this analysis might be used to inform future research or your recruitment strategy. During a Live Conversation, it will likely be used to create follow up questions for your audience.

Analyze Side Panel

This feature is available while Live Conversations are collecting data, but is not available in Flex Conversations until they have ended.

Each sent question will have an Analyze button beneath it which allows you to leverage Segments to further analyze your questions. To view and analyze responses, click Analyze beneath the question, then select the segments you'd like to filter with. The analyze panel will also contain filters for open end questions.

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Filters

This feature is available while Live Conversations are collecting data, but is not available in Flex Conversations until they have ended.

Filters allow Moderators and Observers to independently segment question data, based on any closed-ended Poll response, without having to create a new Segment. Filters can be used as an exploratory tool to determine how different groups of the audience are responding to certain questions in real-time. The Filters button will appear in the drop-down segment menus once you have opened up a question's 'Analyze' tab in the Live space.

How to use Filters 1

Once selected, the Filters Tab will open. On the left-hand panel, you will be able to select which poll options to use as filters (both Onboarding and Conversation Polls).

How to use Filters 2

Highlights

This feature is available for both Live and Flex Conversations while they are collecting data. Please note that in Flex Conversations this data updates automatically every 24 hours but can be manually updated.

Highlights are the “spread of opinion” or approximately 10 responses that are most likely to cover the opinions of all participants. Use this to quickly see what is resonating and not resonating with your participants. You can read more about Highlights here. Available with Ask Opinion questions.

Common Topics

Common Topics are the prominent words and phrases that arise in responses to each individual question. Use this to quickly identify what words or phrases are appearing frequently with your audience. Often this is used to identify unexpected words or phrases that may warrant a follow up question if you are conducting a Live Conversation. You can read more about Common Topics here. Available in Ask Opinion questions while the Conversation is collecting data.
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Percent Agree

Percent Agree uses our algorithm to identify which responses are most heavily agreed upon by participants. You can use this metric to quickly see what thoughts resonate with your participants, and may be an opportunity to ask a follow up question if you are conducting a Live Conversation. You can read more about Percent Agree here. Available with Ask Opinion questions.

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Export Partial Data

This is only available to moderators, not Conversation Observers.

Live

To export partial data click Export Data at the top left.

Flex

Access and download your updated data using the Export Data dropdown menu. Note that you will need to manually update your data to get the most recent data exported.

03. Export Data

Many users will download partial Participant data when tracking and incentivizing a very targeted group. This allows them to see which IDs have accessed the Conversation.

Updating Flex Conversation Data

This is only available to moderators, not Conversation Observers.

Flex Conversations require that open end data be updated before exporting or analyzing with some of the above tools. Open end data will automatically update every 24 hours, and instructions for manually updating can be found below.

Poll, Rank, and Ask Experience responses will all be up-to-date automatically.
The green banner at the top of the screen will tell you when your Ask Opinion and Branch Ask data was last updated. Click “Update now” to generate new results. Generating new data may take 1-2 minutes.

Frequently Asked Questions

Can I view these tools after a Conversation has ended?
Yes, both Moderators and Observers can return to this space and continue analyzing after the Conversation has ended.
How often is the data updated in a Flex Conversation?
Poll, Rank, and Ask Experience responses are updated immediately. Ask Opinion and Branch Ask data is updated automatically every 24 hours. However, you can choose to manually update your Ask Opinion and Branch Ask data whenever you’d like, as long as it’s been at least 30 minutes since your last update.
Why can’t I update the data in my Flex Conversation?
Data can be updated every 30 minutes. If it’s been less than 30 minutes since your last update, wait until 30 minutes have passed and try again.
Which data gets updated?
Percent Agree scores and Highlights for Ask Opinion and Branch Ask questions are updated automatically once every 24 hours, or manually by the user. You can see when this data was last updated in the green banner at the top of the screen. Poll, Rank, and Ask Experience responses are updated continuously as responses are submitted, so that data is always up-to-date.
Who can export data?
Moderators and collaborators can access the export button while a Conversation is collecting data. Even if export data is turned on for Observers, they will not be able to export until the Conversation has ended. Read more about user permissions here.