Remesh Discussion Guide Best Practices

Overview

Creating a discussion guide allows you to select and send out pre-programmed content to the group as you moderate a Live session. In a Flex session, your discussion guide contains the questions your participants will answer at their own pace. In either instance, it is important that you plan for thoughtful and engaging questions that will lead to gathering high quality insights. In this guide, we'll outline our recommended best practices for crafting an ideal Remesh discussion guide.

Included in this Article

• Getting Started
• Drafting your Discussion Guide
• Best Practices
• Example Discussion Guide

Getting Started

Before sitting down to draft your discussion guide, consider the following.

• Define your Research Objectives: Identify what you would like to walk away from your research understanding. This will help guide your discussion guide creation.
• Review Question Types: Review Remesh's question types to get an idea of what you may want to include in your discussion guide.
• Identify ideal completion time length: Remesh's discussion guides are very time-focused, so we recommend identifying how long you would like your participants to spend completing your Remesh Conversation, then this can be used as a guideline. We recommend setting aside 30-60 minutes for a Remesh Live Conversation and preprogramming about 80% of that allotted time. For a Remesh Flex Conversation we recommend 10-20 minutes.

For more on the basics of conducting research on Remesh, check out our Intro to Research and Analysis article.

Drafting Your Discussion Guide

There are many ways to go about drafting your Remesh discussion guide, and your discussion guide can contain any combination of our Question Types. You can find our recommend process below.

• Draft an outline of any questions you might want to ask in your Remesh Conversation in a Word Document. You do not need to identify what types of questions you would like these to be or the length of time dedicated yet, simply compile any questions you may want to ask in a bulleted list or table format.
• Add any relevant instructions, transition language and parting words. You can find examples of this below under "example discussion guides"
• Upload your Word Document draft into the platform*. This will not include Onboarding Polls so you may wan to add these at this time.
• Once you've uploaded your draft, you'll notice that the estimated completion time will populate. You can also click this estimate to see a breakdown of how we get that number.
  
• Then, begin editing your discussion guide to get as close to your ideal completion time as possible. You can go about this in multiple ways, including... 
  • Delete questions : Questions that you no longer want to include in your discussion guide can be deleted. Note that deleted questions cannot be recovered.
  • Mark questions as "optional" (Live) : If there are questions you only want to ask if you have time during your Live Conversation, mark them as optional. Questions marked as optional will be tagged during a Live Conversation. They will not be counted towards your estimated completion time and will be skipped if you moderate using AutoSend.
  • Adjust allotted time (Live) : For Live Conversations, each item in your discussion guide will have an amount of time associated with it. This is the amount of time that participants will be able to answer the question. You can make adjustments to this by selecting the dropdown, or typing in a custom number.

Best Practices

• If you are conducting a Live Conversation, we recommend programming your discussion guide to be about 80% of your total allotted time. So if you were planning to conduct a 60 minute session, you would want to program your discussion guide to be about 50 minutes. The remaining time can be used to ask follow up questions and make changes as you are moderating. Alternatively, you can program placeholders into your discussion guide where you intend to ask follow up questions.
• There is no perfect formula for a Remesh Conversation, but programming about 50% Ask Opinion questions can be a helpful starting point. 
• Utilize a variety of question types to keep participants engaged.
• We recommend including instruction text, context and encouragement throughout your discussion guide. 

Example Discussion Guide

Below is an example discussion guide for an ~15 minute Live Conversation taking place at the beginning of a company town hall meeting to gather employees thoughts and questions. Regardless of use case, this basic structure can be followed for many Remesh Discussion Guides.