Overview
Conducting a demo and sharing the strengths of the Remesh platform is easy with our Simulate feature. This feature is applicable for both Live and Flex, but this document will be focused on Live demos specifically.
Our recommended Demo flow includes the use of our Simulation feature, which requires Generative AI (LLM) features to be enabled by a workspace administrator. If you are unable to enable these features, we recommend following the recommended talking points below, but alongside our practice feature.
Included in this Article
- Preparation
- Start Your Simulation
- Recommended Talking Points Live
- Recommended Talking Points Flex
- Frequently Asked Questions During Demos
Preparation
- Create your Conversation by following the steps here. We recommend setting your Conversation to non-billable for the purpose of a demo!
You can use these instructions to conduct a demo with either Remesh Live or Flex, simply select Live or Flex when creating your Conversation. The instructions will be focused on Live, but we'll make a note of any differences for Flex.
- Complete the schedule page of your Conversation. This will determine the length of time alotted for your simulation.
- Prepare a brief discussion guide before your scheduled demo. We typically recommend including one of each question type. We recommend using one of our premade templates and customizing it to your needs but you are welcome to use any of our discussion guide programming methods.
- Conduct a dry run using the "Start Your Simulation" instructions below to get an understanding for timing and flow.
Start Your Simulation
- Typically, we recommend hosting a demo while on a conference line with your stakeholders. You may want to begin with a brief overview of Remesh and what our platform does starting broad and getting more and more specific as you go on. Below is an example of how you might summarize the Remesh platform during your intro.
- Remesh is an AI-powered, human-driven research platform that allows you to gather rich qualitative and quantitative data at scale, while using machine learning and Large Language Models to make data easier to digest, thus empowering the researcher in making faster decisions and recommendations.
- After a brief introduction, it's time to start your simulation, access your Conversation and click "Simulate" at the top right, make sure the "Simulated Responses" toggle is on then click "New Simulation"
- You will then see a moderator link and a participant link. Click the moderator link. You'll then have the option to select a target audience to help define your simulated responses.
You will need to either Skip or select an audience and click apply before the participant link becomes active.
- Share the participant link in the chat of your conference line and ask everyone to access this, then share your screen with the moderator view. Let them know they will be completing onboarding polls collecting demographic information before they enter the Conversation.
- Once you see everyone has accessed, begin moderating your Conversation. Allow them to answer the question, then direct their attention back to show them how the moderator can analyze data in real time.
If you are conducting a Flex demo, no need to moderate! Simply share the participant links and participants will complete the Remesh Conversation at their own pace. You may want to share your screen and show the participant view as you talk through the question types, as the analysis for Flex while it is collecting responses is slightly less dynamic than the analysis for Live.
- You will likely want to spend some time walking through an Ask Opinion question, as this is the question type most unique to Remesh. You can find more information about Ask Opinion questions here and in the talking points below.
- Continue through each question, allowing time for questions at the end.
Recommended Talking Points Live
Talking Point | Description |
Today we’ll be looking at Remesh Live, but Remesh also offers Flex and Data Import. | Live is a live event, taking place usually over the span of 30 minutes to an hour where participants are responding in real time and the moderator can interact with them. Flex is the asynchronous version of Remesh, allowing participants to complete the conversation at their own pace. Data Import allows you to bring your external data into Remesh allowing you to analyze it alongside your Remesh data. |
Live is a dynamic, engaging format that allows researchers to pivot and probe with their audience in real time, using AI-supported analytics to help us make quick decisions. | Since Remesh Live allows you to interact with your audience in real time, you also have the ability to ask on the fly questions based upon insights. We can quickly analyze using Remesh's AI-powered tools and craft targeted follow up questions that unlock insights in record time. |
Remesh is web-based. | Remesh can be accessed by participants on any device with internet connection and an up to date browser. |
Onboarding polls are utilized to capture demographic information. | Onboarding polls are pre-programmed, and automatically sent to participants before entering the Live conversation. These polls are mandatory, and are often used to collect demographic information and used to cut the data using Segments. |
Remesh prioritizes researchers' expertise. | Remesh has been leveraging AI for over a decade, and have built the tool to alleviate the burden of mundane tasks from researchers such as coding and sorting responses, while always leaving space for the human expertise. |
Ask Opinion questions are our most utilized question type, and the question and algorithm behind the question are unique to Remesh. | Ask Opinion questions prompt participants to respond to an open-ended question in their own words, then vote on other participants’ responses. This voting data is then utilized in our algorithm to quickly allow researchers to see what was most and least agreed upon. These questions are best used when trying to crowd source thoughts and opinions from the group and are an interactive way to engage with participants. |
Ask Experience questions do not include voting, but can include the option for participants to categorize their responses. | Ask Experience questions prompt participants to share their response in their own words. Moderators also have the option to program categories, which would then prompt participants to select the categories that most closely align with their response. Since voting is not part of this question, these are great for something that is more personal. |
Videos and Images allow you to send visuals to your participants to react to. | Our platform supports mp4, jpg, png and gif. We often see Remesh used to gather quick actionable feedback about visual content! |
Recommended Talking Points Flex
Talking Point | Description |
Today we’ll be looking at Remesh Flex, but Remesh also offers Live and Data Import. | Flex is the asynchronous version of Remesh, allowing participants to complete the conversation at their own pace. Our flagship offering is Live, which is a live event. This typically takes place usually over the span of 30 minutes to an hour where participants are responding in real time and the moderator can interact with them. Data Import allows you to bring your external data into Remesh allowing you to analyze it alongside your Remesh data. |
Flex is a flexible format that allows your audience to complete their questions at their own pace. | Flex is great for groups that may be difficult to gather at one time, as it allows audience members to access Remesh asynchronously and complete questions at their own pace. You'll have all the same analytics tools with the flexibility of allowing your audience to join when its most convenient for them. |
Remesh is web-based. | Remesh can be accessed by participants on any device with internet connection and an up to date browser. |
Onboarding polls are utilized to capture demographic information. | Onboarding polls are pre-programmed, and and are sent to participants in a separate section before the research questions. These polls are mandatory, and are often used to collect demographic information and used to cut the data using Segments. |
Remesh prioritizes researchers' expertise. | Remesh has been leveraging AI for over a decade, and have built the tool to alleviate the burden of mundane tasks from researchers such as coding and sorting responses, while always leaving space for the human expertise. |
Ask Opinion questions are our most utilized question type, and the question and algorithm behind the question are unique to Remesh. | Ask Opinion questions prompt participants to respond to an open-ended question in their own words, then vote on other participants’ responses. This voting data is then utilized in our algorithm to quickly allow researchers to see what was most and least agreed upon. These questions are best used when trying to crowd source thoughts and opinions from the group and are an interactive way to engage with participants. |
Ask Experience questions do not include voting, but can include the option for participants to categorize their responses. | Ask Experience questions prompt participants to share their response in their own words. Moderators also have the option to program categories, which would then prompt participants to select the categories that most closely align with their response. Since voting is not part of this question, these are great for something that is more personal. |
Videos and Images allow you to send visuals to your participants to react to. | Our platform supports mp4, jpg, png and gif. We often see Remesh used to gather quick actionable feedback about visual content! |
Best Practices
- Create a discussion guide with questions that are relevant to your audience and their potential topic! We see higher engagement when questions feel engaging and relevant.
- You may want to utilize AutoSend, which essentially puts your Conversation on autopilot and can help with multitasking.
- You can continue to use the same discussion guide for multiple demos! Simply come back to the Conversation, click New Simulation and your previous simulation will be erased and replaced with a new one.
Frequently Asked Questions During Demos
These are question we often see audience members asking during demos. Use this as a quick reference, and reach out to our team if any other questions arise!
- Will participants be able to see and hear me?
No, Remesh operates more like a texting Conversation back and forth with a moderator. There would not be a Live video or audio component as the Conversation was taking place. - Which option is best for my research - Live or Flex?
We recommend conducting a Live Conversation if you want to engage with your audience in real-time and pivot in the moment. We recommend Remesh Flex in situations where it may be challenging to get all participants to access at the same time. You can read more about when to use Live vs Flex here! - What if I can't decide between Flex and Live?
Remesh offers the option to Convert an ended Live Conversation into a Flex. This way, you can host the Live event but continue collecting data in an asynchronous format. We see this most often in Employee Research when trying to reach a vast number of employees in creative ways, but can also be used in Market Research if you need to add additional data after your Live Conversation has ended. - What is Percent Agree and how is it calculated?
Percent Agree is how Remesh measures the level of agreement within a given question. You can think of Percent Agree as a projected percentage of the participants who would agree with a given response. It is calculated using the voting data and Remesh's proprietary algorithm which searches for patterns and similarities in voting and responses and fills in gaps throughout. You can read more about Percent Agree and how it works here! - Is Remesh GDPR compliant?
Yes! Remesh is GDPR compliant. For any additional questions about privacy and security, we recommend reaching out to our team.