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Summarize: Generate initial summaries from your Remesh Conversation

 

Overview

Quickly and effortlessly generate initial summaries from your Remesh Conversation. Summarize is a new feature that leverages a large language model (LLM) from OpenAI, the creators of ChatGPT.

LLM technology is used to power a few of Remesh's most powerful features, and does require an extra step to enable. Read more about this suite of features and how to enable them here.

Included in this Article

  1. How it works
  2. Where to find Summarize
  3. Question-level Summaries
  4. Conversation-level Summaries
  5. Customize Summarizations
  6. Frequently Asked Questions

How it Works

First, Remesh Summarize generates a summary for each open-end question, covering Ask Opinion, Branch Opinion, and Ask Experience. The system selects key responses to summarize from each question that optimize for the spread of thought, overall performance, and technical limitations around LLMs. This selection process currently uses existing analysis algorithms like Highlights for Ask Opinion, Branch Opinion, and Thematic Clusters for Ask Experience, with others to come. 

Next, Remesh Summarize creates a comprehensive Conversation-level summary based on the individual question summaries. Users are able to create new slices of Conversation-level summaries by selecting their own set of questions. 

When a user lands on the page, they see the individual and default Conversation-level summaries.

Where to find Summarize

  1. After logging into Remesh, navigate to the Conversation you want to analyze
  2. Select Summarize from the top navigation

Question-level Summaries

Users will be able to review question-level summaries for each open-end on the left side of the screen. Each question summary can be quick-copied.

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Conversation-level Summary

Users are able to review a Conversation-level summary on the right side of the screen.

Customize Summarizations

You can customize your question-level and Conversation-level summaries in multiple ways. These features can be used independently or layered with each other to generate more specific summaries for targeted groups.

Segments

Segments are created based upon polls in the Conversation, and are a way to cut the data as you analyze. Whether you’re generating summaries at the question-level or Conversation-level, you can find the Segment filter dropdown menu on the top-level page.

When filtering by segment, there may be time delays. The blue checkmark icon indicates that the data should populate quickly. Segments with a “~60s” clock icon have data that may require some loading time. Upon loading, you will see that the question-level and Conversation-level summaries will be adjusted to reflect that specific segment.

Summarization Method

You can adjust your summarization method using the dropdown above the question-level summaries. Adjusting this will affect both the question-level summaries and Conversation-level summary.

  • Highlights: Summaries are based on Highlights responses by default. This will give you a snapshot of the spread of opinion for everyone who responded to each question.
  • Top % Agree: This will generate summaries based upon our % Agree metric, which assigns a projected percentage indicating how many participants would agree with a response based upon voting behavior. Selecting Top % Agree will generate summaries that showcase the general consensus by utilizing the most agreed upon responses to generate summaries.

  • Bottom % Agree: This will also generate summaries based upon % Agree. Bottom % Agree will shift the focus to less common viewpoints that could uncover hidden insights by generating summaries based upon least agreed upon responses.

Summaries for Ask Experience questions are always based on central responses from each Thematic Cluster.

Question Selections

You can customize your Conversation-level Summary by selecting the specific questions you would like to be included, and clicking the regenerate button.

Conversation-Level Summary Type

You can adjust the type of Conversation-level summary you would like to generate by selecting the drop down above the Conversation-level summary.

  • Paragraph: The default format, around a single paragraph

  • Half-Page Summary: A few paragraphs

  • Bullet Point Summary: Individual bullet point instead of paragraph

Frequently Asked Questions

  • Why can’t I access the Summarization feature?
    In order to access this feature a Workspace Admin must first enable Generative AI features. Read more about that here.
  • I selected different questions to include in the summary, why isn’t the summary text changing?
    In order to generate a new summary, you must both select the questions you want included and click the regenerate button 🔁.
  • How do I copy the summary text to paste into my presentations?
    Simply click on the ‘Click to Copy’ button to copy the summary text to your clipboard.
  • Does this work on previously run Conversations?
    Yes, you can use Summarize for previously run Conversations. Please note that there will be some initial loading time the first time you access your past Conversation.
  • Can I provide feedback on the outputs provided?

    A feedback mechanism accompanies this feature, with gathered feedback used to improve the overall feature. Users are encouraged to apply a Thumbs Up or Thumbs Down and an optional further explanation for each Conversation-level summary. Users can apply another set of Thumbs Up or Thumbs Down and comments if they change their minds.

    Summarize- Generate initial summaries from your Remesh Conversation 5