Skip to content
English
Go to remesh.ai
  • There are no suggestions because the search field is empty.

How can I export the data?

This article is relevant to our Live, Flex and Video product offerings. You can find more information about our product offerings here.

Overview

You can export your data in a variety of ways after your Remesh conversation has ended.

Included in this Article

  1. How it Works
  2. Conversation Data CSV
  3. Participant Data CSV
  4. Topline PowerPoint
  5. Analysis Results Exports
  6. Video Conversation Exports
  7. Frequently Asked Questions

How it Works

  1. Click Export Data at the top right of the Live or Analysis page.
  1. Select the type of data that you would like to export: Participant Data CSV, Conversation Data CSV, or Conversation Topline PowerPoint.

If you click Export Data while a Conversation is still collecting responses, you will download partial data and the Topline PowerPoint export will not be available.

If you attempt to export data that will take additional time to process, you will see a “processing’ message and can return to that window once the export has completed.

Conversation Data CSV

In Live and Flex Conversations, Conversation Data will include all parts of the Remesh Conversation. In a Video Conversation, Conversation data will include any pre- and post-interview questions which are asked asynchronously before and after your Video Interviews.

The Conversation Data CSVs contain every response to every question asked during the Conversation. You have the option to export two different types of files:

  1. Sorted by Participant - this file is formatted to show participant-level data, so that each row is a different participant that entered the Conversation. Each column will contain a different question with the answers included in the rows underneath, and for Ask Opinion questions we show the % agree score for 'All'
    How can I export 1
  2. Sorted by Questions - this file is formatted to show Segment-level data. Each row contains a different response to a question from the Conversation, and the columns will show how each Segment voted on each response
    Export Data 2
After selecting your export, your results will be emailed to you.

Participant Data CSV

The Participant Data CSV contains participant IDs and the percentage of questions that each participant responded to. This file will be most useful if you need to track participation rates in order to determine who should receive incentives for their participation. Learn more about tracking participants and link creation here.

After selecting your export, your results will be emailed to you.

You can also track completion rates from our Audience Dashboard. Read more about that here.

Topline PowerPoint

In Live and Flex Conversations, Conversation Data will include all parts of the Remesh Conversation. In a Video Conversation, Conversation data will include any pre- and post-interview questions which are asked asynchronously before and after your Video Interviews.

The Topline PowerPoint automatically generates slides for each question that you can use and adjust to your liking. Read more about the Topline PowerPoint here!

Analysis Results Exports

In Live and Flex Conversations, Conversation Data will include all parts of the Remesh Conversation. In a Video Conversation, Conversation data will include any pre- and post-interview questions which are asked asynchronously before and after your Video Interviews.

You can also download a variety of exports from the Analysis Results page including word clouds, charts and additional CSV files. Find out more here!

Video Conversation Exports

After your Video Interviews have ended, you'll have access to a few different exports.

video exports

  • Download Video: Exports both the transcript and the video files.
  • Download Clip: Select a start and end time, and download a specific clip from your Video
  • Themes: If you have Generative AI (LLM) features enabled you'll have access to Conversation Themes, which pulls out key themes from your Interviews and allows you to download supporting clips.

Frequently Asked Questions

  • Why is my CSV format appearing unreadable after download?
    We would recommend changing your CSV export settings, saving, then refreshing the page of your test Conversation and try exporting again. You can see an example of this below.
  • Can I download the above data while a Conversation is collecting data?
    You can download partial exports of Conversation Data CSVs and Participant Data CSVs while a Flex or Live Conversation is collecting data.
  • Can I capture what time a participant joined or left the conversation?
    Yes! You can download the Participant Data CSV which will contain a column for Join Time.