Activity Dashboard: Track and monitor Workspace Activity

Overview

Ensure your team is making the most of your Remesh subscription. The Activity dashboard gives administrators greater visibility into your team’s Remesh usage for better planning and budgeting.

Let’s walk through what usage data is available to workspace admins, where to access it, and how to share it.

Included in this Article

1. Where to find the Activity Dashboard
2. Reviewing and filtering usage data
3. Sharing usage data
4. Frequently Asked Questions

Where to find the Activity Dashboard

1. After logging into Remesh, navigate to the left menu and click on Workspace Settings

2. Under Workspace Settings, click on Activity

*Only Workspace Admins have access to Workspace Settings

Reviewing and filtering usage data

• You’ll see featured usage data highlights, with a list view of all Conversations and Users below. By default, you’ll see data pertaining to your current billing cycle. The data highlighted will depend on your contract, usage, and any filters you’ve applied. Featured usage data may include:

  • Participants: The total number of people who have completed your Remesh Conversations. With the default filters applied, the Activity page will clearly indicate how many Participants have counted against your current contract.
    
    

  • Teams: The total number of teams using your Remesh subscription.
    
    
  • Users: The total number of individual users (team members and collaborators) using your Remesh subscription. 
    
    
  • Observers: The total number of Observers with a Remesh account tied to your subscription. As a reminder, Observers only have access to view live Remesh Conversations and are not a part of the team.
    
    
  • NOTE: If your contract has set limits on any of the above usage data, you’ll see ‘Limit N’ directly below the total number to indicate how many units you have left in your contract period.
    
    
• Admins can filter this usage data to quickly access the specific metrics you need for your planning and budgeting. Using the dropdown filters at the top of the screen, you can filter by:
  
  
  • Time Frame: Select your current contract to gauge how much you’ve consumed and ensure you’re making the most of your subscription. Or select a previous time frame to compare usage over time.
    
    
  • Type: Include Remesh Live or Flex Conversations.
    • Note: If you re-opened a Live Conversation as a Flex Conversation (or vice-versa), this Conversation will appear twice on your list.
      
      
  • Purpose: Choose whether to include ‘Billable’ or ‘Non-Billable’ (previously ‘Demo’ and ‘Test’) Conversations. Selecting Billable will allow you to assess how much usage you have remaining in your current contract.
    
    
  • Status: Select ‘Ended’ to include only Conversations that have been completed.
    
    
  • Locations: If Conversations are organized by a specific team, you can filter by specific location.
    
    
  • NOTE: Click ‘Clear All’ to remove filters and include all available usage data. Click ‘Reset’ to return to the default filter settings.