Overview
Remesh is adjusting a few of our help resources in an effort to make them easier for our users to find and understand. You can find an overview of these updates below!
Included in this Article
Resource Center
Our updated help center will only be available to those who have accepted cookies. If you do not see the updated Help Center described below once it's been released you can either adjust your cookie settings or refer to our additional resources below.
Our new Help Center will be in the bottom right of your screen in the dashboard, and on the bottom left of your screen in the moderator view indicated by a 
icon. You can click the icon to see some of our core resources in addition to new resources.
Resources Included:
- New Features: A list of recent product updates so you can keep up to date on what has changed recently in Remesh.
- Guided Tours: Walkthroughs of the platform that will take you step by step through key platform functionality.
- Checklists: Lists of key resources organized by your goals in the platform.
- Videos: A list of helpful video overviews of key aspects of our platform
- Knowledge Base: A link to our Knowledge Base containing all our help articles.
- Webinars and Training: A link to our Webinar landing page
- Contact Us: A link to our contact us form, use this to get in touch with a human.
- Chat Bot: An automated chat feature that you can ask questions and will provide feedback and links to associated articles. Use this for the fastest answers to your Remesh questions.
We will continue to add to this resource center over time, so please let us know if there is anything you would like to see!
Help Center
Contains a few of our core resources for easy reference.
Resources Included:
- Live Simulations: A series of simulations that allow you to practice moderation with a pre-made discussion guide.
- Knowledge Base: A link to our Knowledge Base containing all our help articles.
- Contact Us: A link to our contact us form, use this to get in touch with a human.
Frequently Asked Questions
- Why can’t I see the updated Resource Center?
You need to have cookies enabled in order to see the Resource Center! If you choose to leave cookies disabled, you will still have access to Additional resources listed above. - How can I get in touch with Remesh Customer Support?
You can contact Remesh Customer Support here. This does require you to have a Remesh account. If you do not have an active Remesh account or contract, please reach out to us here to get started!