Managing Your Team as a Team Admin

Overview

A Workspace is the broadest access level within Remesh. Within your Workspace you will find Teams and within Teams will be your Remesh Conversations. A Team Administrator can manage a specific team, but does not have access to broader workspace settings.

Please note the settings below are accessible only to Team Administrators. If you are not a Team Administrator and think you should be, please reach out to your Workspace Administrator to grant access.

Included in this Article

1. What is a Team?
2. Where to Manage Your Team
3. Add Members to a Team
4. Resend User Invitations
5. Frequently Asked Questions

What is a Team?

A team contains all of your Remesh Conversations within your Workspace. Teams can be based on your project team, geography, department, client, etc. Your Workspace Admin will have the ability to create multiple teams under your Workspace.
 

Colleagues that have been added to a team will have full read and write access to all Conversations created under that team. If you have been added to multiple teams, you will be able to toggle between them by clicking the drop-down symbol next to My Teams in the account management panel on the left side of the screen. You can read more about user permissions here.

Where to Manage Your Team

1. Navigate to the team you would like to manage.
2. Click manage at the top right

Add Members to a Team

1. After navigating to the team management space, click Add New User at the top right.
2. Enter the user's email address and the role you would like them to have in that team.
3. Click add.
4. Users who do not already have an account will receive a user invitation email inviting them to create their account. The link in this email is valid for 24 hours. To learn more about how to resend this invitation, please see Resending User Invitations. Users who have an existing account will receive an email notification letting them know they have been added to a new team.

Resend User Invitations

Monitor account creation in the "Role" column. You will either see that the invite has been sent and pending, or if 24 hours or more has passed you will see Invite Expired. If an invitation has expired, you can click the ··· to the right of the user and click resend. This will send an updated invitation email to the user that will be valid for an additional 24 hours.

Frequently Asked Questions

• What if I want someone to access and edit a Conversation without being able to access the rest of the Conversations in my Team?
  You can add someone as a Collaborator to grant them access to one specific conversation in your team.
• What should I do if I need to create a new Team?
  As a Team Administrator you cannot create new teams, you can only manage existing teams. If you need to create a new team, please reach out to your Workspace Administrator.