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Ask Remy Questions About Remesh

Overview

Instead of searching through help articles, you can ask Remy questions about the Remesh platform and receive guidance sourced from our Help Center documentation. This is helpful when you need quick clarification on a feature, workflow, or best practices while working in the platform.

While Remy is a helpful tool to help understand Remesh, please investigate the sources Remy provides to ensure the information is accurate.

Included in this Article

How It Works

Remy is trained on Remesh Help Center documentation. When you ask a platform-related question, Remy pulls from existing help articles to provide a clear, concise answer along with links to relevant documentation.

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To ask Remy a question:

  1. Log into the platform and click Chat with Remy.

  2. Type your question about a Remesh feature or process. You do not need to select Add Knowledge to use Remy for this purpose.

  3. Receive a thorough response within moments.

Please note, in order to interact with Remy you will need to have Generative AI (LLM) features enabled for your Workspace and at least one team. To enable Generative AI (LLM) features in your workspace, please reference this article.

When to Use This Feature

Ask Remy platform-related questions when:

  • You need a quick refresher on how something works

  • You are onboarding a new team member

  • You want step by step, concise instructions for your specific use.

  • You want clarification on best practices

Remy is designed to save time by bringing the Help Center to you.

Types of Questions You Can Ask

You can ask Remy any question you would ask a coworker or member of the Remesh team. Your tone can be conversational and does not need to include any complex prompting. In your thread with Remy, you can reference previous text in the thread like asking Remy to elaborate or returning to a topic earlier in the thread. Below are a few examples! 

  • Please outline the steps I should take to prepare for my upcoming Flex Conversation.

  • How do I add a follow up question in a Live Conversation?

  • Can you summarize the benefits of using Remesh compared to a survey in one paragraph?

Frequently Asked Questions

  • Does Remy replace the Help Center?
    No. Remy surfaces information from the Help Center in a conversational format. You can still browse help articles directly at any time.

  • Can Remy update my Conversation for me?
    No. Remy provides guidance only. You will need to make any changes directly in the platform.

  • What if Remy cannot answer my question?
    If your question is not covered in the Help Center or requires account-specific support, we recommend reaching out to our team.

  • Are Remy’s answers always up to date?
    Remy pulls from current Help Center documentation. If platform functionality changes, Help Center updates will be reflected in Remy’s responses.

What’s Next?

Learn more about Remy’s data analysis capabilities here!